WhatsApp Business Platform
Official WhatsApp integrations that already ship.
WatsBerry documents Shopify, Slack Incoming Webhooks, Instagram and Messenger comment-to-DM, Google Calendar booking, Google review asks, TikTok comment automation, and WhatsApp payment paths on official Cloud API. India payment rails are labeled as India — not UAE or global defaults. In-app connect stays on the signed-in Integrations page after invite.
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Connectors that already ship
Shopify: OAuth + webhooks for abandoned carts, order alerts, and customer sync. WhatsApp Catalogue is Meta Commerce Manager — not a Shopify product push. Slack: Incoming Webhook alerts for recovered carts, campaign orders, catalogue payments, template status, finished campaigns, and low wallet. Instagram & Messenger: Comment-to-DM, ice breakers, menus, optional AI on unmatched DMs. Threads stay on their channel in the shared inbox. Google Calendar: WhatsApp Appointment Booking forms write one shared Google Calendar. Not Outlook or multi-staff in v1. Google Reviews: Place ID → one-tap WhatsApp review ask after delivery. WatsBerry cannot post the review for the customer. TikTok: Comment auto-replies after OAuth + webhooks. DM API is limited; inbox replies are not shipped. Payment gateways: India WhatsApp Payments (Review & Pay) versus Razorpay payment links. Do not sell India rails as UAE benefits.
India payments stay labeled
WhatsApp Payments Review & Pay and Razorpay/UPI links are India-oriented. Official Cloud API works worldwide. Do not treat those rails as UAE checkout.
Guides and access
Read the Shopify, Slack, Meta, Calendar, reviews, TikTok, and payment-gateway resource articles, then join the beta waitlist. Related playbooks cover cart recovery, COD, catalogue, and Click-to-WhatsApp.
Frequently asked questions
Where do I connect Shopify, Slack, or Google Calendar?
After you are invited, use the in-app Integrations page (a signed-in workspace). These public guides explain what already ships. Start from /whatsapp-integrations and the matching /resources articles.
Do Instagram comments become WhatsApp chats automatically?
No. Comment-to-DM stays on Instagram or Messenger and lands in the shared inbox. Click-to-WhatsApp ads are the paid path onto the official WhatsApp number.
Are UPI and Razorpay WhatsApp Pay available worldwide?
Those are India-oriented rails (WhatsApp Payments India and Razorpay links). Official Cloud API works in other countries; do not treat India payment rails as UAE or global checkout. See /resources/whatsapp-payment-gateways.
Does TikTok comment automation fully match Instagram?
No. TikTok OAuth and comment replies ship; TikTok DMs need extra TikTok approval and inbox replies are not available yet. Details: /resources/tiktok-whatsapp-automation.