WATI vs AiSensy vs Interakt vs WatsBerry: WhatsApp API comparison for India

A feature-level India comparison of WATI, AiSensy, Interakt, and WatsBerry: official API, Shopify cart, inbox, CTWA, booking forms, Instagram, and pricing model — competitor prices hedged.

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Why this comparison exists

Indian buyers searching WATI vs AiSensy, Interakt vs WATI, or best WhatsApp API want one table: official API, Shopify, inbox, ads, booking, social, price.

Disclosure: this is WatsBerry’s website. WatsBerry rows are checked against the shipped product (campaigns, inbox assignment, Forms + Google Calendar, Shopify cart on Pro/Growth, Instagram/Messenger on Growth, dual billing with a wallet markup). Competitor cells are indicative public positioning. Features and prices change — verify on their site.

We do not invent G2 stars or “#1 in India” medals. Grey WhatsApp Web tools are not in this table: official vs unofficial.

Comparison table (India, 2026)

	WatsBerry	Interakt (typical — verify)	AiSensy (typical — verify)	WATI (typical — verify)
Official Cloud API	Yes. Meta Verified Technical Provider; Embedded Signup	Sold as official BSP — confirm Embedded Signup	Sold as official BSP — confirm Embedded Signup	Sold as official BSP — confirm Embedded Signup
Shopify cart recovery	Yes on Pro / Growth; timed nudges + recovery stats	Often a Shopify-first pitch	Often campaign/ads-led; cart depends on plan	Inbox-led; cart depends on plan / apps
Shared inbox	Assign, labels, open / resolved / snoozed. Seats: 1 / 2 / 5	Typically yes	Typically yes	Typically a core pitch
CTWA	Attribution + conversion events; ad creation is higher-access, not every plan	Typically yes	Typically a core pitch	Typically yes
Forms / Calendar booking	WhatsApp Forms; appointment forms can write Google Calendar	Verify current booking / Calendar	Verify current booking / Calendar	Verify current booking / Calendar
Instagram / Messenger	Comment-to-DM + social inbox on Growth	Verify current social inbox	Verify current social inbox	Verify current social inbox
Pricing model	Platform plan + wallet markup; Meta billed separately	Platform + Meta separate (verify markup)	Platform + Meta separate (verify markup)	Platform + Meta separate (verify markup)
India support	Furiq Technologies Pvt Ltd, Chennai; invite-only beta	India-focused — verify hours	India-focused — verify hours	Global + India — verify hours

Pricing (hedged): WatsBerry public monthly cards (ex-GST) are Starter ₹1,599, Pro ₹2,999, Growth ₹5,999 on pricing; beta is confirmed at invite. We do not publish invented 2026 WATI / AiSensy / Interakt list prices. Treat any third-party “₹X/month” screenshot as stale until you open their checkout.

Official API, templates, and what that rules out

All four names above are discussed as Cloud API software. The test is the same:

You connect a WABA through Embedded Signup, not a QR for WhatsApp Web.
Templates appear in WhatsApp Manager, not only inside the SaaS.
Meta invoices usage on the Business payment method.

WatsBerry’s path: how to get WhatsApp Business API in India. If a sales deck promises unlimited sends without template review, it does not belong in this comparison.

Shopify cart, COD, and store alerts

WatsBerry: Shopify customers, checkouts, and abandoned-cart recovery on Pro/Growth; COD confirmation via order-alert style templates; WooCommerce for order sync, not cart recovery.

Interakt is commonly chosen by Indian Shopify D2C for that centre of gravity — verify the live cart module and app scopes.

AiSensy and WATI may offer commerce add-ons; do not assume cart recovery is on the cheapest plan. If Shopify is the only job, score Interakt-shaped tools first, then see whether you still need catalogue and Calendar in the same workspace.

Inbox, chatbots, CTWA, forms, and social

Inbox. WatsBerry: one shared inbox for WhatsApp (all plans), Instagram/Messenger on Growth. WATI’s public story is inbox-first — confirm seat pricing there.
Chatbots. WatsBerry Starter: two rule-based bots. Pro/Growth: AI FAQ + knowledge, intent routing, phone-scoped order status, handoff to an agent. Details: WhatsApp chatbot India.
CTWA. WatsBerry attributes clicks and can sync conversion events. Ice-breakers and auto-reply: CTWA India. AiSensy is often scored first for ads-heavy teams — verify.
Forms / Calendar. WatsBerry appointment forms can create Google Calendar events. We do not claim a full external scheduling marketplace.
Instagram / Messenger. Growth automations turn comments into DMs or WhatsApp; threads appear in the social inbox. Not on Starter or Pro.

Pricing model: platform + Meta (verify theirs)

On official API you always model two bills:

Meta — per delivered template (and announced service/utility changes). India card + INR billing notes: per-message pricing 2026.
BSP platform — WatsBerry plan + wallet markup on billable accepted sends. Inbox replies inside the customer-care window are free on the WatsBerry wallet side. We do not claim 0% markup on Meta rates.

Competitor “per conversation” or “unlimited” headlines still sit on Meta’s card unless they are unofficial. Indicative only — verify each vendor’s 2026 page.

WatsBerry worksheet and GST examples: WhatsApp Business API pricing in India 2026. Product billing: Meta and wallet.

Who should pick whom (no fake winner)

If this is the job	Start the shortlist with	Also keep
Broadcasts + CTWA ads	AiSensy-shaped	WatsBerry if you also need Forms/Calendar/cart
Shopify D2C cart + COD	Interakt-shaped	WatsBerry Pro/Growth
Multi-agent inbox	WATI-shaped	WatsBerry if you also sell/book in-chat
Sell + book + support in one login	WatsBerry	Others only if a single module is missing for you

Invite-only beta: join the waitlist. Related shortlists: AiSensy alternatives, WATI alternatives, best API India 2026.

Frequently asked questions

Is WatsBerry a WATI, AiSensy, or Interakt clone?

No. WatsBerry is a Meta Verified Technical Provider with campaigns, a shared inbox, AI FAQ (Pro+), Shopify cart recovery (Pro+), WhatsApp Forms + Google Calendar, catalogue, and CTWA attribution. The “best for” shape is sell + book in one workspace — see /resources/best-whatsapp-business-api-india-2026.

Who is cheapest in India in 2026?

We will not invent competitor list prices. Official API is always two bills: Meta usage plus a BSP plan. WatsBerry public monthly cards (ex-GST) are on /pricing. Verify WATI, AiSensy, and Interakt on their current pricing pages.

Do all four use the official WhatsApp Business API?

WatsBerry does — Embedded Signup, Cloud API, approved templates. The others are widely sold as official BSPs; still confirm Embedded Signup in writing. None of them should be confused with unofficial Web blasters.

Does WatsBerry recover Shopify abandoned carts?

Yes on Pro and Growth. Starter does not include Shopify or cart recovery. See /resources/shopify-cart-recovery.