Connect
Connect WhatsApp
Use Meta Embedded Signup to link your WhatsApp Business account securely, no unofficial APIs.
Setup path
A practical onboarding journey
Mirror of how teams actually go live: connect Meta, bring data in, launch, then measure.
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Import
Import audience or sync Shopify
Bring contacts via CSV, or connect Shopify so customers, products, carts, and orders flow in.
- 3
Launch
Approve templates & launch
Create Meta templates, then run campaigns, bots, order alerts, and cart recovery from one workspace.
- 4
Measure
Track revenue & recovery
See delivery, reads, recovered carts, attributed orders, and bot performance in analytics.
Product tour
See the workspace in action
A short walkthrough of campaigns, inbox, and automation, the same surfaces your team will use day to day.
Integrations
Connect the stack you already use
Official WhatsApp first, Shopify for commerce, plus social and payments on higher plans.
Official Business API
Business verified
Orders, carts, customers
Comment automations
Menus & ice breakers
WooCommerce is not available yet. Read the beta FAQ.
FAQ
Common questions
What is the best WhatsApp marketing software in India?
There is no honest universal #1. Evaluate official Cloud API, 0% markup on marketing messages, Team Inbox, Shopify ROAS, and India-hours support. WatsBerry ships those as a Meta Verified Technical Provider. Full buying guide: /resources/best-whatsapp-marketing-software-india-2026. 1:1 pages: /resources/watsberry-vs-aisensy, /resources/watsberry-vs-wati, /resources/watsberry-vs-interakt.
How does WatsBerry compare with AiSensy, WATI, and Interakt?
WatsBerry is official Cloud API WhatsApp marketing software for India: Team Inbox, 0% markup, Shopify ROAS. 1:1 pages: /resources/watsberry-vs-aisensy, /resources/watsberry-vs-wati, /resources/watsberry-vs-interakt. Four-way: /resources/wati-vs-aisensy-vs-interakt-vs-watsberry. We will not invent their prices. Verify on their sites.
Is WatsBerry only WhatsApp?
No, omnichannel: WhatsApp, Email, Instagram DM, Messenger. WatsBerry is an Omni Channel marketing platform for India, not a WhatsApp-only BSP. Email is built-in at 5 paise per email. Instagram DM and Messenger automations ship. WhatsApp remains official Cloud API with 0% marketing markup and Shopify ROAS broadcasts.
Does WatsBerry have a Team Inbox?
Yes. Team Inbox is WatsBerry’s shared inbox (also called a shared team inbox or multi-agent WhatsApp inbox): assignment, labels/tags, and human handoff from AI FAQ. Several agents work one brand WhatsApp number, unlike the WhatsApp Business App on a single phone. Starter is a single-user inbox; Pro includes 2 workspace users; Growth includes 5. We do not claim unlimited agents.
Does WatsBerry have a free plan?
Yes, a 14-day free plan. Access is invite-only: join the waitlist, and invited teams start on the 14-day free plan. Meta WhatsApp usage still bills separately.
Is WatsBerry a Meta Verified Technical Provider?
Yes. WatsBerry is a Meta Verified Technical Provider for WhatsApp. You connect with Meta Embedded Signup and send on the official WhatsApp Business Platform, not unofficial WhatsApp clients or bulk scrapers.
Is WatsBerry an official WhatsApp Business API platform?
Yes. Campaigns, templates, inbox, and automations run on Meta’s official Cloud API. WatsBerry is not an unofficial multi-device or ban-risk blast tool.
Do I pay Meta or WatsBerry for messages?
You pay Meta directly for WhatsApp marketing. WatsBerry adds 0% markup on marketing messages. WatsBerry bills the software plan only. Email is 5 Paise from wallet. We do not settle Meta invoices for you.
Can I recover Shopify abandoned carts?
Yes on Shopify-connected orgs. Carts sync from Shopify events, recovery messages send on WhatsApp, and recoveries are tracked when WhatsApp recovery was part of the path.
Is WooCommerce supported?
Yes. Connect WooCommerce for customers, products, and orders so Order Alerts can run. Abandoned-cart recovery is Shopify-only in the current release. An organization uses either Shopify or WooCommerce, not both.
Is order tracking safe if someone guesses order IDs?
Lookups are phone-scoped to the WhatsApp number in the chat. Order numbers only filter within that customer’s orders, they are not a global unlock.
Does the AI invent answers?
AI FAQ is grounded in your Bot Knowledge. Low confidence or missing knowledge routes to fallback or a human. Order data comes from a dedicated store lookup step, not free-form guessing.