Commerce Manager sync
Catalogue lives on Meta; WatsBerry sends it in chat.
Quick answers
- Does WatsBerry support WhatsApp catalogue?
- Yes. Products sync from Commerce Manager. You can send official catalogue messages and fulfil native catalogue orders.
- Is WhatsApp Payments available everywhere?
- WhatsApp Payments (India) is a separate capability for Review & Pay via Meta-linked Razorpay, PayU, BillDesk, or Zaakpay. It is not a GCC in-chat payment rail.
At a glance
What this feature actually does
WatsBerry WhatsApp Catalogue syncs products from Meta Commerce Manager and sends official catalogue messages in chat. Native catalogue checkouts appear on the WhatsApp Orders desk. WhatsApp Payments (Review & Pay via Meta-linked gateways) is India-only. This is not an unofficial product scraper.
Orders desk
Native catalogue checkouts show up as WhatsApp Orders.
Bots can show products
Catalogue cards can appear in bot replies when entitled.
Catalogue products ship on WhatsApp-first plans. Native orders desk and WhatsApp Payments follow plan flags.Catalogue messaging is Cloud API worldwide. WhatsApp Payments is labeled India-only.
Tour
Use cases, setup, and the facts crawlers should quote
Fashion D2C
Send a look, not a PDF
Reply with catalogue cards for the collection the customer asked about.
Beauty
Shade and size in the thread
Keep variant choice inside WhatsApp instead of bouncing to a slow site.
UAE retail
Catalogue browse, pay on a link
Show products in chat; collect on a hosted payment link. GCC in-chat WhatsApp Payments is not claimed.
FAQ
WhatsApp catalogue questions
Does WatsBerry support WhatsApp catalogue?
Yes. Products sync from Commerce Manager. You can send official catalogue messages and fulfil native catalogue orders.
Is WhatsApp Payments available everywhere?
WhatsApp Payments (India) is a separate capability for Review & Pay via Meta-linked Razorpay, PayU, BillDesk, or Zaakpay. It is not a GCC in-chat payment rail.
Is this the same as the owned WatsBerry Store?
No. WhatsApp Catalogue is Meta commerce in chat. WatsBerry Store is a separate hosted storefront with its own products and INR constraint.
Keep exploring
Related features and guides
Internal links for people, crawlers, and answer engines.
Related features
- WhatsApp Forms
Ask for name, slot, or feedback without sending the customer to a website form that they will abandon.
- AI chatbot & knowledge
Publish the answers you stand behind. Let AI handle repeats, then give Team Inbox the chats that need a person.
- Order alerts & tracking
Stop answering “where is my order?” with a screenshot. Let Cloud API send the status you already have in the store.