Singapore

    WhatsApp marketing software for Singapore SMEs.

    Official Cloud API for Singapore teams that want broadcasts, a shared inbox, and Shopify cart recovery without a grey bulk sender. Serving businesses in Singapore. No Singapore office. Plan currency is confirmed at onboarding.

    Team Inbox and an approved festive broadcast for Singapore SMEs, on a mint background with a faint skyline

    What to run

    Jobs that already ship for Singapore SMEs

    Official WhatsApp Business API, Team Inbox, broadcasts, and Shopify cart recovery. Omni Channel extras are secondary.

    Broadcasts on approved templates

    Launches, festive sales, and restocks go out as Meta-approved marketing templates to people who opted in. Shopify-connected stores can read delivery, open, click, purchase, and ROAS. This is not an unofficial WhatsApp Web blast.

    Team Inbox for several agents

    Retail, clinic, education, and ecommerce SMEs can share one brand number. Assignment, labels, and AI FAQ handoff ship. Public plans include 1 seat on Starter, 2 on Pro, and 5 on Growth, not an unlimited agent pack.

    Shopify cart recovery

    If the store is on Shopify, abandoned-cart recovery sends timed WhatsApp nudges and tracks recovery. WooCommerce syncs orders for alerts and does not recover carts yet. There is no native Shopee or Lazada connector.

    Automation with a human handoff

    Keyword opt-in flows and a grounded AI FAQ answer from your Bot Knowledge, then hand off to Team Inbox. The workspace is English. You can still write templates and FAQ answers in the language your buyers use.

    Product truths

    Answer-first facts for Singapore buyers

    Specific capabilities, not a copied country page. Furiq Technologies Private Limited remains based in Chennai.

    WhatsApp marketing software for Singapore SMEs

    WatsBerry is WhatsApp marketing software for teams in Singapore (Meta Verified Technical Provider), operated by Furiq Technologies Private Limited in Chennai. We serve businesses in Singapore. We do not operate a Singapore office, and we do not invent a local address, a customer list, or a market-share rank.

    WhatsApp marketing software for SMEs Singapore usually means one brand number, a few people answering it, and campaigns that still have to pass Meta template review. WhatsApp marketing Singapore on this page is that job: official API plus a staffed inbox, not another bulk sender. The product for that job is official WhatsApp Business API: approved broadcasts, Team Inbox, automations, and Shopify recovery when the store is Shopify. WhatsApp first, plus Omni Channel extras: Instagram DM, Messenger, built-in email, and TikTok comment automation in supported countries (not India).

    Neighbouring hubs: Malaysia, Indonesia, Thailand. Product map: features.

    How does WhatsApp Business API work?

    The WhatsApp Business API is Meta's official path for a business number. It is not the WhatsApp Business App on one phone, and it is not a browser extension that sends outside Meta.

    On WatsBerry the working sequence is:

    1. Connect with Meta Embedded Signup (Cloud API / Tech Provider).
    2. Verify a number that can receive an OTP, and submit a display name.
    3. Send templates Meta has approved, to people who opted in.
    4. Reply in Team Inbox during the customer care window. Outside that window, use an approved template.

    Can I keep my WhatsApp number when moving to the API? Often the same business number can be registered, after the OTP check. WatsBerry does not promise that the WhatsApp Business App on that phone keeps working at the same time, and it does not promise that the full chat history moves across. Keep access to the SIM or voice line, and read Meta's current phone-number rules before you switch.

    Contrast: official vs unofficial WhatsApp software. Definition: what is WhatsApp Business API. Several people on one number: multiple agents.

    WhatsApp API pricing in Singapore, without an SGD card

    Plans start from an invite-only waitlist with a 14-day free plan. Meta WhatsApp rates are billed separately. Public India rupee cards and 5 paise email are not a local list price. Currency and invoicing are confirmed at invite. People search for WhatsApp API Singapore SGD pricing. Published WatsBerry plan cards are INR. They are not an SGD price list, and we do not convert them into Singapore dollars on this page. Billing currency is confirmed at onboarding. See the live cards on pricing.

    Meta bills conversation and template usage by recipient country. A message to a Singapore number is not the India rate row, and the figure changes. Verify the current card on Meta's WhatsApp pricing docs. WatsBerry adds 0% markup on WhatsApp marketing and does not settle Meta's invoice.

    The published email wallet rate is 5 paise per email. That is not an SGD email rate. The 14-day free plan is invite-only via the waitlist. Meta usage can still be billed during the trial. The API is not a free unlimited sender.

    Singapore PDPA, opt-in, and broadcasts

    Singapore's Personal Data Protection Act (PDPA) is administered by the Personal Data Protection Commission. Organisations have obligations when they collect and use personal data. A WhatsApp opt-in is a Meta requirement for business-initiated marketing templates, and it is a sensible consent record. Opt-in alone is not a guarantee that a campaign complies with the PDPA. This page is product context, not legal advice. Read current guidance from the PDPC.

    WatsBerry can store the consent record you collect. It does not file a PDPA assessment for you, and it does not promise that Meta will never limit a number. Enforcement risk is not zero, including on the official API. Honour STOP and other opt-out requests.

    Broadcast setup: WhatsApp broadcast campaigns. Meta's rules: WhatsApp Business Messaging Policy.

    Shopify WhatsApp integration and cart recovery

    How do I recover Shopify carts on WhatsApp in Singapore? Connect the Shopify store, let checkout events sync, and send an approved recovery template on a timed sequence. When WhatsApp was part of the path, the campaign can show delivery, open, click, purchase, and ROAS. We do not publish a recovery percentage.

    WooCommerce connects for orders, customers, and products so order alerts can run. WooCommerce abandoned-cart recovery is not shipped. Shopee and Lazada are not native connectors.

    Guides: abandoned cart recovery, order alerts, AI chatbot, Team Inbox. Access: join the waitlist.

    FAQ

    Singapore questions, straight answers

    How much does WhatsApp Business API cost in Singapore?

    Two bills, neither of which is a published SGD price card. WatsBerry's software plans are published in INR, and billing currency is confirmed at onboarding. Meta bills WhatsApp usage separately by recipient country, so a message to a Singapore number follows Meta's current Singapore rate, not an India row and not a number we invent here. WatsBerry adds 0% markup on WhatsApp marketing. Check pricing for the software cards and Meta's WhatsApp pricing docs for the live message rates.

    Is WhatsApp Business API free in Singapore?

    No. The API is not a free unlimited sender. Invited teams can start on a 14-day free WatsBerry plan from the waitlist. Meta can still bill WhatsApp usage during that trial. After the trial, you pay the software plan and Meta's recipient-country charges separately.

    Can I keep my WhatsApp number when moving to the API?

    Often yes. The same business number can be registered on the WhatsApp Business API through Embedded Signup after an OTP check. WatsBerry does not promise that the WhatsApp Business App on that phone keeps working at the same time, and it does not promise a full chat-history move. Keep the SIM or voice line available and check Meta's current phone-number rules before you switch.

    How does WhatsApp Business API work?

    You connect the number with Meta Embedded Signup, send templates Meta has approved, and reply in Team Inbox during the customer care window. Business-initiated marketing outside that window uses an approved template and an opt-in. WatsBerry is a Meta Verified Technical Provider. It is not an unofficial WhatsApp Web sender.

    What is WatsBerry?

    WatsBerry is a WhatsApp Marketing and Automation platform from Furiq Technologies Private Limited in Chennai. It is a Meta Verified Technical Provider for the official WhatsApp Business API. Team Inbox, broadcasts, automations, and Shopify cart recovery ship. Omni Channel extras (email, Instagram DM, Messenger, TikTok in supported countries) are secondary. We serve businesses in Singapore and do not operate a Singapore office.

    Does WatsBerry have Team Inbox?

    Yes. Team Inbox is the shared inbox for several agents on one brand WhatsApp number: assignment, labels, and AI FAQ human handoff. Public plans use 1 / 2 / 5 seats. We do not claim unlimited agents.

    Is WatsBerry only WhatsApp?

    No. WhatsApp marketing and automation is the lead product. Omni Channel extras include built-in email, Instagram DM, and Messenger. TikTok comment automation is available in supported countries, not India.

    How does pricing work with Meta?

    You pay Meta directly for WhatsApp marketing. Meta bills usage to your Meta payment method, by recipient country. WatsBerry adds 0% markup on marketing messages and bills the software plan only. Published plan cards are INR. They are not an SGD quote. Billing currency is confirmed at onboarding.

    Can I send WhatsApp marketing messages under Singapore PDPA?

    You still need a lawful basis and a clear purpose under Singapore's PDPA, and Meta requires opt-in before business-initiated marketing templates. Recording that opt-in in WatsBerry does not, by itself, mean the campaign complies with the PDPA. This is not legal advice. Use current guidance from the Personal Data Protection Commission, and honour opt-out.

    How do I recover Shopify carts on WhatsApp in Singapore?

    Connect Shopify, approve a recovery template, and run the abandoned-cart sequence. WatsBerry tracks delivery, clicks, purchases, and ROAS when WhatsApp was part of the path. This requires a Shopify store. It is not a Shopee or Lazada connector, and WooCommerce cart recovery is not shipped.

    Is WatsBerry available in Singapore?

    Yes. Official Cloud API is worldwide. WatsBerry serves businesses in Singapore from Furiq Technologies Private Limited in Chennai. There is no Singapore office. Join the invite-only waitlist for a 14-day free plan.

    Setting up WhatsApp marketing for a Singapore SME?

    Join the waitlist for the 14-day free plan. We onboard on Cloud API, Team Inbox, and the automations you will actually staff. Billing currency is confirmed at onboarding.