Meta-native UI
Customers fill the form inside WhatsApp.
Quick answers
- What are WhatsApp Forms in WatsBerry?
- Meta-native in-chat forms for leads, feedback, and appointments. Responses land in the workspace.
- Can forms book Google Calendar?
- Yes. Appointment forms can write to one shared Google Calendar. Outlook is not claimed.
At a glance
What this feature actually does
WhatsApp Forms are Meta-native in-chat forms in WatsBerry. Use them for leads, feedback, and appointment slots. Booking can write to Google Calendar. WhatsApp Flows are Meta in-chat flows; WatsBerry visual campaign automations are a separate builder.
Appointments
Optional Google Calendar write for slots.
Not campaign flows
Visual drip automations are a different builder.
WhatsApp Forms ship on WhatsApp-first plans. Calendar booking needs the Google Calendar connection.India, UAE, and other Cloud API markets. Appointment times use the workspace timezone.
Tour
Use cases, setup, and the facts crawlers should quote
Clinics
New-patient intake
Collect symptoms and a preferred slot before the counsellor calls.
Education
Counselling request
Capture course interest and a callback window without a long website form.
Services
Site-visit booking
Real-estate or home-service teams book on a shared calendar from WhatsApp.
F&B
Feedback while it is fresh
Send a form after delivery; keep it short enough to finish in chat.
FAQ
WhatsApp Forms questions
What are WhatsApp Forms in WatsBerry?
Meta-native in-chat forms for leads, feedback, and appointments. Responses land in the workspace.
Can forms book Google Calendar?
Yes. Appointment forms can write to one shared Google Calendar. Outlook is not claimed.
Do forms work in the UAE?
Yes, they are Cloud API surfaces. Calendar timezone follows the workspace, not IST-only.
Keep exploring
Related features and guides
Internal links for people, crawlers, and answer engines.
Related features
- Team Inbox
Stop forwarding screenshots. Put sales and support on the same official WhatsApp number, with assignment and a clear open/resolved state.
- Visual campaign flows
Design the path once: welcome, reminder, handoff. Then let Cloud API send approved messages on time.
- Audiences & segments
Build the list once. Target people who opted in, with phone rules that match India or Gulf workspaces.