Shopify events
No unofficial WhatsApp Web “cart API”.
Quick answers
- Does WatsBerry recover Shopify abandoned carts on WhatsApp?
- Yes, on Pro and Growth. Carts sync from Shopify. Recovery sends use official Cloud API.
- Does WooCommerce cart recovery ship?
- No. WooCommerce syncs customers, products, and orders for alerts. Abandoned-cart recovery is Shopify-only in this release.
At a glance
What this feature actually does
WatsBerry abandoned cart recovery is Shopify-first: carts sync from Shopify events, recovery messages send on official WhatsApp, and reporting distinguishes recovered via WhatsApp from orders that completed with no recovery send. It sits on Pro and Growth. WooCommerce abandoned-cart recovery is not in the current release (Woo store sync and order alerts do ship).
Timed nudges
Recovery flow + optional discount copy.
Honest reporting
Recovered via WhatsApp vs completed without a send.
Abandoned cart tracking and recovery flow: Pro and Growth with Shopify.Works wherever the Shopify shop and WABA are connected. Currency follows the order, then the workspace.
Tour
Use cases, setup, and the facts crawlers should quote
D2C India
COD carts that stall
Remind on WhatsApp; confirm COD separately if you use that flow.
Fashion
High-AOV lookbooks
Nudge the size that sat in checkout, not a generic blast.
FAQ
Abandoned cart recovery questions
Does WatsBerry recover Shopify abandoned carts on WhatsApp?
Yes, on Pro and Growth. Carts sync from Shopify. Recovery sends use official Cloud API.
Does WooCommerce cart recovery ship?
No. WooCommerce syncs customers, products, and orders for alerts. Abandoned-cart recovery is Shopify-only in this release.
Can I quote a recovery rate on this page?
No. We do not publish invented recovery percentages. Use your workspace analytics after you go live.
Keep exploring
Related features and guides
Internal links for people, crawlers, and answer engines.
Related features
- Visual campaign flows
Design the path once: welcome, reminder, handoff. Then let Cloud API send approved messages on time.
- Order alerts & tracking
Stop answering “where is my order?” with a screenshot. Let Cloud API send the status you already have in the store.
- Revenue analytics
Read delivery and purchases in the same workspace. Quote your numbers, not a brochure percentage.