Shipped triggers
Opt-in, keyword, order, Shopify abandoned cart.
Quick answers
- What are WatsBerry campaign flows?
- A visual builder for WhatsApp and email drip sequences with opt-in, keyword, order, and Shopify cart triggers.
- Are campaign flows the same as WhatsApp Flows?
- No. WhatsApp Flows are Meta in-chat UIs. Campaign Flows are WatsBerry’s drip automation canvas.
At a glance
What this feature actually does
WatsBerry Campaign Flows are a visual automation builder. Triggers include opt-in, keyword, order events, and Shopify abandoned carts. Nodes include delays, conditions, WhatsApp messages, tags, API calls, and agent handoff. This is not the same as Meta WhatsApp Flows. Abandoned-cart triggers are Shopify-first; WooCommerce cart recovery is not shipped.
Branching
Conditions, delays, tags, API call, agent handoff.
Shopify-first carts
WooCommerce abandoned-cart recovery is not in this release.
Campaign flows sit on Pro and Growth. Active-flow caps are plan limits.Shopify cart triggers follow the connected shop’s currency and timezone.
Tour
Use cases, setup, and the facts crawlers should quote
Shopify D2C
Cart nudge sequence
Trigger from an abandoned checkout, wait, then send an approved reminder.
Lead gen
Keyword to qualify
A keyword starts a flow that tags the contact and hands off to inbox.
WooCommerce
Order event, not cart recovery
Use order triggers for alerts. Do not expect Woo cart recovery in this builder.
FAQ
Visual campaign flows questions
What are WatsBerry campaign flows?
A visual builder for WhatsApp and email drip sequences with opt-in, keyword, order, and Shopify cart triggers.
Are campaign flows the same as WhatsApp Flows?
No. WhatsApp Flows are Meta in-chat UIs. Campaign Flows are WatsBerry’s drip automation canvas.
Can flows send email?
Email campaign sequences exist in the same product family when email is entitled (Pro and Growth). WhatsApp remains Cloud API.
Keep exploring
Related features and guides
Internal links for people, crawlers, and answer engines.
Related features
- WhatsApp Forms
Ask for name, slot, or feedback without sending the customer to a website form that they will abandon.
- Abandoned cart recovery
Nudge the checkout that stalled, on the channel people actually open, without inventing a recovery percentage.
- Order alerts & tracking
Stop answering “where is my order?” with a screenshot. Let Cloud API send the status you already have in the store.