WhatsApp Business Platform

Recover Shopify abandoned carts on WhatsApp

How cart sync, recovery messaging, and recovered-via-WhatsApp reporting work together.

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Connect Shopify

Install or reconnect Shopify from Integrations so checkouts, customers, and products can sync. Abandoned carts appear in WatsBerry when Shopify sends checkout events.

Turn on recovery

Use abandoned-cart recovery and campaign flows to send timely WhatsApp nudges. Prefer approved utility or marketing templates that match Meta’s category rules.

Measure what recovered

WatsBerry distinguishes purchases that happened after a WhatsApp recovery attempt from orders that completed without recovery messaging — so you can trust the recovery metric.