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    WhatsApp Team Inbox in the USA: shared inbox for brand numbers

    Team Inbox for US teams: one official WhatsApp number, assignment, labels, AI FAQ handoff, seats 1 / 2 / 5. Not a personal Business App phone and not SMS.

    By WatsBerry8 min read

    WhatsApp Team Inbox in the USA: shared inbox for brand numbers. Product from WatsBerry.

    Quick answers

    Does WatsBerry have Team Inbox?
    Yes. Shared inbox / multi-agent WhatsApp inbox. Assignment, labels/tags, AI FAQ handoff. Seats 1 / 2 / 5.
    Is Team Inbox a US SMS helpdesk?
    No. It is WhatsApp Cloud API. Keep SMS on your existing texting vendor.
    Is WatsBerry available in the USA?
    Yes. Serving businesses in the USA from Chennai. Hub /us.

    How US teams run WhatsApp Team Inbox

    1. 1

      Connect Cloud API

      The brand WABA is the system of record, not a founder iPhone.

    2. 2

      Invite seats

      Public caps 1 / 2 / 5.

    3. 3

      Assign international vs domestic threads

      Labels beat a shared password on WhatsApp Business App.

    4. 4

      Hand off from AI FAQ

      Bots greet. Humans own returns, customs, and VIP chat.

    One US brand number, several agents

    WatsBerry is a WhatsApp Marketing and Automation platform from Furiq Technologies Private Limited in Chennai, a Meta Verified Technical Provider. We serve businesses in the United States. We do not invent a local headquarters.

    Does WatsBerry have Team Inbox? Yes. Team Inbox is WatsBerry’s shared inbox / multi-agent WhatsApp inbox: assignment, labels/tags, and human handoff from AI FAQ. Several agents work one brand WhatsApp number, unlike the WhatsApp Business App on a single phone. Starter is a single-user inbox; Pro includes 2 seats; Growth includes 5. We do not claim unlimited agents. Hub: United States.

    Helpdesk vs WhatsApp Team Inbox

    US teams often already pay a ticket tool. Team Inbox is the WhatsApp surface: assignment, labels, AI FAQ handoff, published seats, official API. Is WatsBerry only WhatsApp? No. WhatsApp marketing and automation is the lead story. Omni Channel extras include built-in email, Instagram DM, and Messenger. TikTok comment automation is available in supported countries, not India. TikTok inbox DMs are not a shipped default.

    Access

    How does pricing work with Meta? 0% markup on marketing messages. You pay Meta directly for WhatsApp conversation and template usage. WatsBerry does not add a WhatsApp marketing markup. The software plan is billed separately. Plans start from an invite-only waitlist with a 14-day free plan. Public India rupee cards and 5 paise email are not a USD list price. Confirm currency at invite. Verify live Meta rates on Meta’s WhatsApp pricing documentation. join the waitlist. WhatsApp marketing USA.

    Frequently asked questions

    Does WatsBerry have Team Inbox?

    Yes. Shared inbox / multi-agent WhatsApp inbox. Assignment, labels/tags, AI FAQ handoff. Seats 1 / 2 / 5.

    Is Team Inbox a US SMS helpdesk?

    No. It is WhatsApp Cloud API. Keep SMS on your existing texting vendor.

    Is WatsBerry available in the USA?

    Yes. Serving businesses in the USA from Chennai. Hub /us.

    What is WatsBerry?

    WhatsApp Marketing and Automation. Meta Verified Technical Provider. Furiq Technologies Private Limited.

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